Telephone PBX Solution: FreePBX/Asterisk
A PBX (Private Branch Exchange) is a telephone system used within a business or organization to manage internal and external calls. Unlike traditional phone systems, PBX allows businesses to control and configure their own telephone systems, reducing costs and increasing flexibility. The system can include features like call forwarding, voicemail, conference calls, and automated attendants.
At Tomahawk Internet Technologies, we provide a FreePBX/Asterisk solution, an open-source PBX platform built on the Asterisk engine. Our solution is fully customizable, scalable, and affordable, perfect for small to mid-sized businesses looking to take control of their communication systems.
Key Benefits of FreePBX/Asterisk:
- Cost-effective: FreePBX/Asterisk eliminates the need for expensive hardware or proprietary software.
- Flexible & Scalable: Easily adjust your system as your business grows with custom features and modules.
- Full Control: Have complete control over your phone system's features, settings, and integration with other tools.
- Integration: Seamlessly integrates with a variety of hardware and software solutions.
FreePBX/Asterisk Features
Voicemail-to-Email
Receive your voicemails directly in your email inbox, making it easy to listen and manage messages.
Auto-Attendants (IVR)
Provide callers with an automated menu, allowing them to navigate options and reach the right department.
Call Recording
Record and store calls for training, quality assurance, or compliance purposes.
Mobile & Desktop Softphone Support
Make and receive calls on your mobile phone or desktop computer, allowing you to work from anywhere.
SIP Trunk Compatibility
Connect to VoIP providers or other PBX systems using the SIP standard, saving on call costs.
Hybrid Deployment Options
Deploy your system on-premise or in the cloud, giving you flexibility in how you manage your infrastructure.
Advanced Call Routing
Route calls based on factors like time of day, caller ID, or extensions to improve efficiency.
Queueing & Call Centers
Set up call queues and manage call center operations with features like agent reporting and call distribution.
Fax Support
Send and receive faxes directly through the PBX system, providing an additional communication channel.
Multi-Language Support
Support multiple languages to cater to your diverse customer base.
Advanced Reporting
Get detailed reports on call activity, call volumes, and agent performance to make data-driven decisions.
Customizable Music on Hold
Play custom music or messages while your customers are on hold, improving their experience.
Why Choose Tomahawk's FreePBX/Asterisk Solution?
Our FreePBX/Asterisk solution is built for businesses that need a robust, reliable, and affordable phone system. We provide a fully customizable platform that can grow with your business, backed by local expertise and ongoing support in Bergen County, NJ.
Get Started with FreePBX